Extended Assistance Hours
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Extended assistance hours are available to customers who purchase a Technical Assistance Plan (TAP). The TAP provides assistance during the hours listed below and other benefits such as free updates and a free web site with a home page (call us for details).  
 
·9:00 am to 11:00 am, EST, Monday through Friday.  
·5:00 pm to 9:00 pm, EST, Monday through Friday.  
·9:00 am to 9:00 pm, EST, Saturday.  
·Closed Sundays and holidays (emergency assistance is available on an hourly basis).