|When I try to move the "Add Item to This Sale" form under Windows XP, I immediately get a dialog box asking "Save new location?" and I can't move the form.|
|This problem is caused by Microsoft changing the way Windows works. Do the following to fix:
|Dealer says the net net sales (amount due the dealer) is wrong.|
|The formula for working out the sales tax, commission,
credit card charge, and the amount due the dealer (i.e., the net-net sales) is as follows:
KEEP IN MIND -- The computer works using 5-6 decimal places, but people work in two decimal places (i.e., dollars and cents), so the final value MUST BE ROUNDED to the nearest penny (i.e., 2 decimal places).
In the 2nd example, the amount was rounded UP to the nearest penny.
You will find, that almost every item is rounded (up or down) because the combination of selling price, quantity, discount, sales tax, commission, and cc charge computes to some 3-6 decimal value.
Some sales round up, some round down -- it's usually a wash -- in the absolute worst possible case where every sale rounded down, the dealer would lose at most $0.004999 per item sold. It they sold 100 items this would amount to $0.4999 (50 cents -- rounded up).
|The name column on the "Booth Report -- Summary Only" is blank for some of my booths.|
|The name column on the "BOOTH REPORT -- SUMMARY ONLY" contains the name of the
person/company to whom which DMS will print a check.
The value is determined automatically by DMS when a dealer is added to (or edited in) the system. DMS chooses the dealer's name unless they have a company name, in which case DMS uses the company name.
If you tell DMS that a booth is not to receive a check, then DMS sets this value to blank -- so the summary report does not display a name.
DMS works this way because our customers requested it (way back in April of 1995). The reasoning is, that one could quickly determine which booths were not getting a check by looking at the summary report.
|DMS is not saving my selected "view by".|
|One MUST alter the size or location of the form for DMS to save the new coordinates and "view by" selection.|
|I changed the "organize by" value in the System Options form, but DMS does not use my new value.|
|DMS must be re-started after making this change because the value is read at program start and imbedded into the menu(s) of DMS.|
|I get a blank page when printing price tickets for "new" items in the inventory control module.|
Price tickets are NEVER PRINTED for items whose quantity is 9,999
(this value is reserved by DMS to indicate that the quantity is
essentially unlimited and that the quantity SHOULD NOT be reduced
when such an item is sold).
Also... remember that not only must the NEW? field be checked, but that the PRINT PRICE TICKETS field is also checked. Once tickets are printed for the item, these fields are cleared.
|I activated the "Print Labels 2 Across" module, but my labels are really goofed up.|
Remember that after enabling this module, you must set the width
of the labels under:
|Sometimes, when starting DMS, I get a "BDESESSION" error.|
If DMS is terminated abnormally, a temporary folder is left and you may get the following
sequence of error dialogs when re-starting DMS:
BDESESSION::CHECKDBI BDE DbiSetPrivateDir() API error. [Error: 10244 - Directory is busy.] CCS_INSTANCEMANAGER::SETAPPLICATIONBDEPRIVATEDIRECTORY [Directory is busy.] The application BDEprivate directory CANNOT be set. Error There was an error setting the BDE network/private directories.