Question/Problem

  1. Can I get reports from X-Charge that are organized like the DAILY SALES REPORTS produced by DMS
  2. msg: 0N5 MUST BALANCE NOW
  3. Must I perform a "batch settlement" in X-Charge at the end of every day as I do now with my verifone terminal?
  4. Why do I have a DM and GPN folder on my C:\ drive?
 
 

  Can I get reports from X-Charge that are organized like the DAILY SALES REPORTS produced by DMS so I can match up the sales in X-Charge to my DAILY SALES REPORTS?.
  X-Charge reports you can get a detailed report for any day. It is organized by the order in which the transactions were processed so it should match your transaction order as well. In addition they should be able to match the total credit card amounts in your application with the total credit card transactions in X-Charge.
 
  I am getting the msg:

   0N5 MUST BALANCE NOW

What is this and what do I do?

.
  The X-Charge software is telling you that the current batch must be settled.

To settle the batch:

  1. Open X-Charge by clicking on it's desk top icon.
  2. Click the Settlement icon.
  3. Click the Force icon.
  4. Click <Yes> to settle the batch.
 
  Must I perform a "batch settlement" in X-Charge at the end of every day as I do now with my verifone terminal?.
  NO!!

You do not have to settle the batch manually. X-Charge is host based which means that the transactions are stored on the "host" CAM Commerce's computer.  At 2am, EST, the batch settles automatically. (No more wasted time settling the batch every day when the mall closes.)

Another benefit is... since the credit card transactions are stored at the host, if the mall's computer dies or has other problems, the mall will never lose their transactions.

 
  Why do I have a DM and GPN folder on my C:\ drive?.
  This is where the X-Charge transaction files are located.

The current days files (prior to backup) are located in the GPN directory. After backup the data is moved to the TRN files (by month) in the History folder under Program Files\X-Charge.

The data is stored as ordinary text files which you should be able to easily read. You can place your own data in the receipt# field (see programming guide). In order to produce reports by register it is important that you include the register # plus the receipt number in the field so you can parse it for reporting. (Register 001 receipt # 12345 could be passed to the receipt# field in X-charge as 001-12345. You could then produce your own reports from this current file or the history files.